Terms and Conditions for Interior Design Service Urban Kiwi

 

General Provisions 

Urban Kiwi specializes in comprehensive interior design services for startups and small companies, focusing on office interior design primarily in Berlin. Our services are tailored to each client's unique needs, offering advisory services or predefined packages based on Berlin standards. Please note, additional costs may apply for clients outside Berlin requiring on-site activities.

 

 Service Description

We provide consultation and space planning services across three main packages:

  • VISIONAIR: Includes contact with a designer, access to the project account, a defined floor plan, and style ideas.

  • DESIGNER: Builds on VISIONAIR with detailed room concepts, 3D drawings, and furniture selection.

  • PLANER: Expands on DESIGNER with added collaboration on lighting, acoustics, and custom furniture details.

Our specialization caters to office interiors for companies in Berlin up to 500m2, with custom offers available for different needs or sizes.

 

Scope of Work 

The scope includes data analysis, meetings, floor planning, mood boards, 3D designs, furniture selection, drawings for custom-made furniture, and collaboration with specialists in lighting and acoustics, depending on the chosen package.

Content by package:

    • VISIONAIR: Involves analyzing provided data, conducting online or in-person briefing meetings, defining floor plans, creating mood boards, and providing furniture examples.

    • DESIGNER: Builds on VISIONAIR by adding 3D room designs and precise furniture selection.

    • PLANER: Expands on DESIGNER by including additional collaboration with lighting, acoustic, and product designers. This package delivers a lighting concept with exact products, an acoustic concept with exact products, and drawings of custom-made furniture.

 

Limitations and Exclusions 

While we design, the execution involves collaboration with partners (e.g., electricians, painters) who invoice clients directly. Urban Kiwi is not responsible for their work.

 

Client Responsibilities

Clients are crucial to the project's success, providing necessary information, timely feedback, and adhering to payment schedules. Changes post-confirmation are subject to additional fees at €100 netto per hour, with required hours for changes agreed upon by both parties.

 

Pricing

Our services are priced as follows:

  • Advisory Hour: €85 netto

  • VISIONAIR: €2100 netto

  • DESIGNER: €5400 netto

  • PLANER: €7900 netto

Clients can purchase services online or request a customized quote. For quoted services, a 50% deposit is required to confirm the project, and the remaining balance is due within two weeks of issuing the final invoice upon project completion.

Intellectual Property 

Urban Kiwi retains rights to all design concepts and plans, granting clients a non-exclusive license for their intended purpose. External publication or sharing requires our written consent.

 

Project Timeline

Timelines vary by package and client responsiveness, with approximate timelines provided at project initiation.

 

Changes and Revisions

Revisions are package-dependent, with specific allowances for feedback and corrections at various stages.

    • VISIONAIR: Includes one round of feedback and correction following the delivery of the floor plan and design direction.

    • DESIGNER: Builds on VISIONAIR by allowing an additional round of feedback and correction after the presentation of 3D designs, as well as one after finalizing furniture selection.

    • PLANER: Extends DESIGNER's provisions, with the specification that no further feedback or corrections are permitted after final decisions have been made.

 

Cancellation and Refund Policy

Cancellation requires payment for completed work, with potential refunds considered for valid reasons, subject to negotiation.

 

Warranties and Guarantees

Backed by our founder's expertise and adherence to government rules for working environments, we ensure our designs' longevity and suitability. We conduct thorough analyses to meet client needs effectively.

Confidential Information

All client information and design strategies are handled with the utmost confidentiality, used internally to design projects accordingly.

Payments and Refunds

Payments via bank transfer or PayPal, with detailed schedules and terms provided in the project agreement. Cancellations before project commencement incur no penalty, while in-process cancellations require a detailed analysis for potential refunds.

 

Dispute Resolution and Governing Law

Disputes are first addressed through direct communication, with mediation or arbitration as next steps, governed by Slovenian law. International clients must adhere to local laws, with international considerations addressed on a case-by-case basis.

Amendments and Notifications

Amendments to these terms will be communicated via email, with a specified period for client review and acceptance.

 

Termination of Services 

Termination by either party is subject to specific outlined conditions, ensuring a smooth transition.